Products

Sales Representatives and Distribution Network Management ANTOR TerraMaster™ Agent

How can the sales volume be increased?

Are your sales representatives successful?

What is the best way boost their efficiency?

What are the results of their work with different trade outlets for the given time periods?

If you are faced with the above questions it is worth to consider using ANTOR TerraMaster™ Agent -Sales Representatives and Distribution Network Management system which is successfully installed and used daily by a number of large businesses throughout Russia and CIS.

Operational Excellence

The analytical software application ANTOR TerraMasterTM Agent is intended for managers responsible for distribution as well as for planning and controlling the work of sales representatives, sales agents and dealers.

ANTOR TerraMaster™ Agent increases the sales representatives efficiency by addressing such problems as:

• uneven distribution of workload between the agents;
• overlapping of responsibility zones of sales representatives;
• irregular visits to clients within a definite time period;
• unreasonable frequency of visits to clients;

The system provides visual display of information on the map and allows performing territorial analysis, which gives new additional opportunities for planning of the agents' work and exercising control over their work efficiency.

System advantages

The use of ANTOR TerraMaster™ Agent boosts sales growth by increasing the work efficiency of sales representatives as a result of:

• development of rational monthly work plans for sales representatives;
• control over the agents' meeting their plans;
• increase of a number of trade outlets visited by sales representatives due to rational planning;
• consideration of competitive environment in the agent's responsibility zone as well as of demographic parameters and traffic factors;
• use of handheld solutions, which increase the efficiency of the whole distribution chain (Palm, Pocket PC, wireless transfer of orders, on-line correction of tasks etc.)

Features ANTOR TerraMaste™ Agent

ANTOR TerraMaster™ Agent supports complex management of trade agents' work by:

• defining agents' responsibility zones (territory segmentation) taking into account quantity and quality parameters of trade outlets and territory, changing the numbers of zones, and shifting their borders;
• ranking of trade outlets in accordance with the business results of their activity and assigning them to different categories;
• defining the frequency of agents' visits to trade outlets and duration of visits to outlets of different categories;
• planning rational routes of agents' visits (rounds) to trade outlets located within the agents' responsibility zone in compliance with the given categories (duration and frequency of visits), taking into account travel time from one outlet to another one as well as the most convenient means of transport the agent takes;
• preparing agents' work plan on the basis of developed routes;
• exercising control over the fulfillment the established work plan;
• analyzing the results of agents' work.

Reports

ANTOR ANTOR TerraMaster™ Agent allows setting up reports which are essential for daily work of a sales representative:

• Schedule of visits to trade outlets
• Routes

Additional options

1. GPS/GPRS Tracing and Tracking of Sales Agents

Additional benefits of ANTOR TerraMaster™ Agent are revealed in its integration with a GPS/GPRS Tracing and Tracking Handheld Solution ANTOR PocketMaster™. Combined use of both systems allows supervisors and dispatchers to track the actual routes of sales representatives, to exercise on-line control over their visits to clients as well as to facilitate communication with the sales representatives by quick message exchange (including event alerts). ANTOR TerraMaster™ Agent can also be integrated together with ANTOR MonitorMaster GPS/GPRS Tracing and Tracking System. The main distinction of ANTOR MonitorMaster from ANTOR PocketMaster™ is that tracing and tracking is performed via black boxes installed in vehicles and not via handhelds. ANTOR MonitorMaster is especially convenient for tracing and tracking sales representatives travelling by car. The given solution allows not only to track the location of the vehicle but also to monitor such parameters as distance run, average speed, trip duration, client visit duration, number of stops within a route etc. Combined use of ANTOR TerraMaster™ Agent with ANTOR MonitorMaster/ANTOR PocketMaster™ gives a unique benefit of the "Plan-Fact" mode which allows to visualize and compare online the planned and the actual routes.

2. Synchronizing visits to clients with following deliveries of goods

As soon as a sales representative has visited the client and taken the order it is very important to deliver the ordered goods in time. This is exactly where our Automated Route Planning System ANTOR LogisticsMaster™ comes into play. ANTOR LogistcsMaster™ is intended for facilitating dispatcher operations and allows large and medium-sized companies delivering goods to clients or transporting cargos to trade outlets or warehouses to automate transport management and route planning processes, to use the vehicle fleet efficiently and to deliver goods to clients on-time.

Thus a company gets an opportunity to efficiently plan both its sales representatives' work and the following deliveries to clients. Practice shows that combined use of these two products allows to reduce transportation expenses up to 30-40%. Considering the fact that transportation expenses account for 50-70% of the total costs of a distribution or a direct delivery company, such efficiency rate can be considered high.

To obtain more information about ANTOR TerraMaster™ Agent please contact our Moscow headquarters (+7 (495) 411-99-75), St. Petersburg representative office (+ 7 (812) 702-08-46) or our regional partners throughout Russia and CIS.